Activity across every computer you can see.
Computers—enrolled
Online now—agent connected
Employees—with a computer
Rule matches—across all rules
Productivity
—
team score
Most productive
by employeeLeast productive
by employeeActivity
Active time per dayLive users
Web usage
App usage
Rule violations
Live montage
Recent activity
| Time | Computer | App | Window |
|---|
Active time is time an application was in front and the computer was not idle. Dates are UTC.
Active time—selected dates
Employees—with a computer
Print jobs—name and printer only
File events—Downloads / uploads
Productivity
Based on how apps and sites are classified. Manage categories on the Productivity page.— productivity score
Daily productivity score
File events
Name, direction, and folder. The file is not collected. The time opens the recording.| Time | Employee | Computer | File | Direction | Where | Location |
|---|
Printing
Document name and printer. The document is not collected.| Time | Employee | Computer | Document | Printer |
|---|
Idle times
When a computer went idle and how long it stayed idle.| Started | Employee | Computer | Length |
|---|
Activity
| Time | Employee | Computer | App | Window |
|---|
Time worked by employee
| Employee | Computers | Active time | Score |
|---|
Time worked by computer
| Computer | Employee | Active time | Score |
|---|
Applications
Sites
Agent version, consent, and how recently each computer checked in. This list is only the customer selected above.
Online—connected now
Offline—seen in the last day
Stale—not seen for 24 hours
Needs attention—old agent or no consent
Computers
| Computer | Employee | Health | Agent | Consent | Last seen | Data |
|---|
Search results
| Time | Computer | Employee | Type | Match |
|---|
Latest frame per computer
LIVEComputers enrolled for this customer.
| Computer | Employee | OS | Status | Monitoring | Consent | Last seen |
|---|
Computer
Time per application
Activity log
| Time | Type | App | Window title | Idle |
|---|
Idle timeline
Last 7 days
Active
Idle
Still idle
Idle periods
| Start | End | Length |
|---|
Live Screen View
100%
● LIVE
Connecting...
Click "Start Live View" to see this computer's screen in real-time.
Recent Screenshots
Snapshots
Recordings
Site visits
Newest first. Click a time to open the recording from that moment.| Visited | Site | Browser | Time on site |
|---|
Totals by site
| Domain | Browser | Time on site | Tab opened | Last seen |
|---|
| Rule | Match | Time | When |
|---|
Email Captures
Loading emails...
Keystroke Log
Loading keystroke logs...
File name and folder only. Downloads, uploads, USB drives, network shares, and cloud folders such as OneDrive, SharePoint, Dropbox, and Google Drive. The file itself is not collected.
| Time | File | Direction | Where | Location | App in front |
|---|
Printer, document name, and the app in front. The document itself is not collected.
| Time | Document | Printer | App in front |
|---|
IP addresses are not collected. Domain lookups from an elevated agent are listed here.
| Domain | Queries | Apps | Last seen |
|---|
Users are added automatically from the computers they sign in to. The name is the Windows account's name and the email is the sign-in email the computer reports. Edit a person for their profile, portal sign-in, monitoring, schedule and computers. Everyone who signs in accepts the Terms of Service.
| Name | Type | Computers | Monitoring | Sign-in | Terms |
|---|
Departments for this customer. They show up when you add or edit a user.
| Department |
|---|
Who did what in the portal and to the agents: sign-ins, changes to customers, users and rules, downloads, remote control and agent activity. Shows the customer chosen at the top, or all customers when none is chosen. The latest 200 entries.
| Time | Who | What happened | Customer | Computer | Detail | IP address |
|---|
Users /
Employee
Time per application
| Time | Computer | Type | App | Window |
|---|
Active time—across all computers
Productivity
last 30 days · based on category tags— score
Daily productivity score
| Rule | Computer | Match | Time | When |
|---|
Email is not collected.
| Time | Computer | File | Direction | Where | Location | App in front |
|---|
| Time | Computer | Document | Printer | App in front |
|---|
Keystrokes are not collected.
| Domain | Browser | Time on site | Tab opened | Last seen |
|---|
Computer
Status
Last seen
Rules look at activity the agent already records: a site, an application, or going idle.
New rule
| Rule | Type | Match | Min time | Matches | Status |
|---|
Email notices
| When | Rule | Computer | Status |
|---|
Matches
| Rule | Computer | Employee | Match | Time | When |
|---|
Tag the applications and websites your team uses as productive, unproductive, or neutral. Scores on the Reports page use these tags. Anything untagged counts as neutral. Time (minutes) is the least a computer must use it in one day before the tag counts; below that it counts as neutral (0 = always counts).
Classify an app or site
| Type | Match | Classification | Minutes per day | Client |
|---|
One set of terms for every customer. Managers and employees accept it the first time they sign in. Use the toggle when you change it to make everyone accept again.
Terms text
Formatting:
# title, ## section heading, > small grey line, blank line starts a new paragraph.When I save, everyone is marked
Who has signed
| Name | Customer | Type | Status | Signed on |
|---|
This customer is suspended. Agents cannot check in, and the customer's own users cannot open the portal. Unsuspend to turn it back on.
Customer
Events, screenshots, and recordings older than this customer's retention are deleted automatically.
Plan
Terms of service agreed to
—
These emails go to Mazteck owners. Pick a template. Placeholders fill in when the email is sent.
These are the lines at the bottom of the email. A new line in the sign-off is a new line in the email. Save the template, or the email keeps the previous wording.
Preview
Subject:
One install key for this customer. It is built into the commands below.
Enhanced Monitoring Agent
v0.5.0
Features: Activity, screenshots, screen video, sites, files, printing, email notices, live screen viewing, remote control
Performance: Optimized for zero impact (< 0.5% CPU, < 35MB RAM)
Platforms: Windows x64, Windows ARM64, macOS
Performance: Optimized for zero impact (< 0.5% CPU, < 35MB RAM)
Platforms: Windows x64, Windows ARM64, macOS
Silent install (elevated / SYSTEM):
This download already contains the customer's key. Treat the file as sensitive and share it only with trusted installers. For RMM, use the silent command above (the generic MSI + key).
On this server, download the Windows installer above and run the install command on the computer. The command carries the customer's key, so share it only with trusted installers.
NinjaOne install script (PowerShell):
NinjaOne uninstall script (PowerShell) — works for both x64 and ARM64: